Terms and Conditions

Effective Date: 1/04/2023

Welcome to Digital Income Mastery (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and online academy. By using our website, purchasing our services, or creating an account with us, you agree to these Terms in full. If you do not agree, please do not use our platform or services.

Digital Income Mastery is an online digital marketing agency and academy helping small businesses and individuals grow through SEO, web design, automation, and digital product training.

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1. Use of Our Website and Services

By accessing or using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree to use our services lawfully, ethically, and only for their intended purpose.

We reserve the right to suspend or terminate access to users who engage in illegal, abusive, or fraudulent activities, or who violate these Terms.

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2. Services Offered

We provide digital marketing services, including:

• Search Engine Optimization (SEO)

• Website Design & Development

• Social Media Marketing (SMM)

• Pay-Per-Click Advertising (PPC)

• Marketing Automation

• Training through the Digital Income Mastery Academy

These services are tailored to help clients achieve better digital visibility and performance. However, all services are offered as-is, with no guarantee of specific outcomes or results.

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3. Payments and Billing

All payments for services and courses are processed either through manual invoicing or through integrated payment gateways once added.

You agree to provide accurate and complete payment details. All fees must be paid in full before services commence or access to digital products is granted.

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4. Refund Policy

Due to the digital nature of our services and products, all sales are final. We do not offer refunds or exchanges once a service or course has been delivered, accessed, or initiated.

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5. Intellectual Property Rights

All content, materials, graphics, logos, videos, and training resources available through Digital Income Mastery are the intellectual property of Digital Income Mastery and protected under copyright law.

You may not reproduce, distribute, sell, or modify any material from our website or academy without prior written consent.

Clients retain ownership of their data, but any creative, strategic, or technical materials produced by Digital Income Mastery (e.g., website code, marketing copy, campaign assets) remain the property of Digital Income Mastery until full payment is received and ownership is expressly transferred in writing.

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6. User Accounts

When you create an account with us, you agree to provide accurate information and keep your login credentials secure.

You are responsible for all activity under your account. Sharing your account, especially for course access, is strictly prohibited and may result in suspension or termination.

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7. No Guarantee of Results

We provide professional expertise and best practices in all our services, but we do not guarantee specific outcomes, such as search rankings, lead conversions, or sales performance.

Examples of success shared on our website or social media are exceptional results achieved under specific conditions and do not guarantee similar results for every client or student.

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8. Limitation of Liability

To the maximum extent permitted by law, Digital Income Mastery shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or services.

You agree to use our services at your own risk and acknowledge that business performance depends on many external factors beyond our control.

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9. Confidentiality

We respect the confidentiality of your data and project information. Any confidential information shared with us will not be disclosed to third parties except as required by law or with your consent.

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10. Informal Dispute Resolution

Before pursuing any legal action, both parties agree to attempt to resolve disputes informally through written communication and mediation. If resolution is not achieved within 30 days, disputes shall be governed by Kenyan law and handled in the courts of Nairobi, Kenya.

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11. Third-Party Links and Tools

Our website may contain links to third-party tools or websites. We are not responsible for the content, accuracy, or practices of those external platforms. Your use of third-party tools is entirely at your own risk.

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12. Termination

We reserve the right to suspend or terminate access to our services at any time if you violate these Terms, engage in fraudulent activities, or misuse our systems.

Upon termination, any outstanding payments remain due immediately, and any licenses or rights granted to you will cease.

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13. Data Protection and Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data in compliance with the Kenya Data Protection Act, GDPR, and other applicable laws.

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14. Amendments to Terms

We may update or modify these Terms at any time to reflect changes in our business, legal requirements, or operational practices. Updates will be posted on this page with a revised effective date. Continued use of our services indicates acceptance of any changes.

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15. Contact Information

If you have any questions or legal inquiries regarding these Terms, please contact us at:

Digital Income Mastery
📧 Email: info@digitalincomemastery.cc
🌐 Website: www.digitalincomemastery.cc

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By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.